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Food Service in Private Clubs (81x106).jpgPRIVATE CLUB FOOD SERVICE: A Holistic Guide to Management Best Practices  The information in this book would constitute a Masters Degree in Food Service Management. Includes such topics as Service-Based Leadership, Organizational Values, Best in Class Management Disciplines, Member Relationship Management, Benchmarking Operations, and Training Requirements. Click here for more information.

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“Open Door” versus an “Open Mind” Policy

An “Open Door’ policy means you are accessible to your employees who have questions and problems.  Such a policy will not work, no ... [read more]

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"The leader has to be practical and a realist, yet must talk the language of the visionary and the idealist."

Eric Hoffer